Category: Need Help?
If you are having any problems with the digital editions, please check here for some common issues:
ISSUE #1: I cannot login.Possible Reasons: (click each line for the solution to the problem) • Using the wrong login information • The login screen keeps looping back instead of opening the issue. • There is just a blank screen and no where to login
ISSUE #2: I can login, but nothing is loading. I just see a blank screen.Possible Reason: The desktop version of the reader runs on Adobe Flash Player. Please make sure your computer has the latest version installed. It is a free download at get.adobe.com/flashplayer After installing Flash, you may need to close your Internet program and then reopen to clear the cache (memory).
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