To update your mailing address please sign into your account using your account number and postal/zip code.

Don’t remember your account number? You can retrieve your account number by entering your email address here.

Once you are signed in, click on “Change” beside your address and update your account information, then click “save”. If you are unable to sign in you may also email bgisupport@blueandgold.com or call us at 1-800-421-7751 and we will update your address for future mailing.

We print our magazine mailing labels in advance; therefore, it may take a few weeks for the change to be effective. Please keep that in mind if you are missing an issue after a move. 

To order a print back issue, CLICK HERE. Our inventory is limited to one year of previous issues.

For issues older than one year, please call our circulation department at 1-800-421-7751 to check if we have the issue in stock.  We mail back issues via USPS and posal prices may vary depending on the issue weight when multiple copies are ordered.

If you are receiving duplicate issues, please look at the account numbers on your magazine mailing labels. If the numbers are identical, then this is likely a one-time printing error. If the account numbers are different, please report the error by calling 800-421-7751.

If your issue is delayed more than a month please report the missed issue by calling 800-421-7751. Your subscription will be extended to make up for the missed issue.  If you would prefer to receive a replacement issue rather than extend the subscription, we can check if we have any in stock and mail the issue to you.

I’m a “snowbird” who travels to different addresses based on the season. How do I let you know where I am?

When you log in to your account (see “How Do I Change My Mailing Address” above) you can change your address to wherever you wish to receive the next issue. Please make your changes at least a week prior to the mailing date on our publication schedule.

What happens if I want to change my delivery options?  How quickly does that take effect?

Please call us at 800-421-7751 (Mon-Fri, 10-4 ET) if you wish to change your subscription type. Your remaining issues will be converted to the desired delivery status (which will change your expiration date). Conversion takes place immediately and affects the next issue that is published.

Periodical subscriptions are mailed with your address imprinted directly on the cover. To help prevent damage by automated postal machines, your BGI will have a glossy protective cover over each issue, which can be removed by the subscriber.  The standard delivery time varies greatly by region and postal route, but can take anywhere from 3 to 10 business days. If you are experiencing longer than 2 weeks to receive an issue, you might consider a first-class subscription.

First-class subscriptions are inserted into an envelope before mailing. This not only ensures less damage through the postal system but also faster delivery. The USPS says to allow up to 7 business days. Holidays, elections, and weather challenges can factor into delays, but generally this is the fastest option, other than digital delivery, for time-sensitive content.

PLEASE NOTE:  The USPS does NOT guarantee game-time delivery due to multiple factors which affect first-class postal delivery.