To update your mailing address please sign into your account using your account number and postal/zip code.

Don’t remember your account number? You can retrieve your account number by entering your email address here.

Once you are signed in, click on “Change” beside your address and update your account information, then click “save”. If you are unable to sign in you may also email bgisupport@blueandgold.com or call us at 1-800-421-7751 and we will update your address for future mailing.

We print our magazine mailing labels in advance; therefore, it may take a few weeks for the change to be effective. Please keep that in mind if you are missing an issue after a move. 

To order a print back issue, CLICK HERE. Our inventory is limited to one year of previous issues.

For issues older than one year, please call our circulation department at 1-800-421-7751 to check if we have the issue in stock.  We mail back issues via USPS and posal prices may vary depending on the issue weight when multiple copies are ordered.

If you are receiving duplicate issues, please look at the account numbers on your magazine mailing labels. If the numbers are identical, then this is likely a one-time printing error. If the account numbers are different, please report the error by calling 800-421-7751.

If your issue is delayed more than a month please report the missed issue by calling 800-421-7751. Your subscription will be extended to make up for the missed issue.  If you would prefer to receive a replacement issue rather than extend the subscription, we can check if we have any in stock and mail the issue to you.

I’m a “snowbird” who travels to different addresses based on the season. How do I let you know where I am?

When you log in to your account (see “How Do I Change My Mailing Address” above) you can change your address to wherever you wish to receive the next issue. Please make your changes at least a week prior to the mailing date on our publication schedule.

What happens if I want to change my delivery options?  How quickly does that take effect?

Please call us at 800-421-7751 (Mon-Fri, 10-4 ET) if you wish to change your subscription type. Your remaining issues will be converted to the desired delivery status (which will change your expiration date). Conversion takes place immediately and affects the next issue that is published.

BGI offers three delivery options to suit your needs: Periodical Rate, First-Class, and Seasonal First-Class. Here’s what makes them different:

Periodical Rate

• Mailed with your address imprinted directly on the cover.
• Includes a thicker protective cover to help prevent damage during automated postal processing.
• Delivery time varies by region and postal route, typically taking 3 to 10 business days.
• If delivery takes longer than two weeks, consider upgrading to first-class.

First-Class Mail

• Delivered in an envelope for added protection and reduced handling damage.
• Faster delivery, typically within 7 business days, as per USPS guidelines.
• Holidays, elections, and weather may occasionally cause delays, but this is the best option for time-sensitive content.

Seasonal First-Class Mail

• A hybrid option ideal for football season subscribers.
• Issues 20 (preseason) through 11 (coverage up to 12th game) and issue 13 (bowl game preview) are mailed first-class.
• Issues 12 and 14–19 (7 total) are sent at the periodical rate.

Important Note: The USPS does not guarantee game-time delivery, even with first-class mail, due to variables like weather, holidays, and postal delays.

Choose the subscription type that best fits your needs for timely and protected delivery!