If you are having any problems with the digital editions, please check here for some common issues:
ISSUE #1: I cannot log in.
Possible Reasons: (click each line for the solution to the problem)
ISSUE #2: I can log in, but nothing is loading. I just see a blank screen.
Possible Reason: The desktop version of the reader runs on Adobe Flash Player. Please make sure your computer has the latest version installed. It is a free download at get.adobe.com/flashplayer. After installing Flash, you may need to close your Internet program and then reopen to clear the cache (memory).
The digital version of BGI has used Adobe Flash Player since 2009 for desktop and laptop users. Mobile devices, however, are shown a format called HTML5, which has become the default way that all software systems prefer to display websites. Adobe announced in July...
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