If you are having any problems with the digital editions, please check here for some common issues:
ISSUE #1: I cannot login.
Possible Reasons: (click each line for the solution to the problem)
ISSUE #2: I can login, but nothing is loading. I just see a blank screen.
Possible Reason: The desktop version of the reader runs on Adobe Flash Player. Please make sure your computer has the latest version installed. It is a free download at get.adobe.com/flashplayer After installing Flash, you may need to close your Internet program and then reopen to clear the cache (memory).
The digital version of BGI has used Adobe Flash Player since 2009 for desktop and laptop users. Mobile devices, however, are shown a format called HTML5, which has become the default way that all software systems prefer to display websites. Adobe announced...
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Here are some tips for getting the most out of the mobile apps on tablets and phones.