Customer Portal Now Available
As part of our new customer service portal, you now have a new account number. If your email address is on file with us, you can request that account number by clicking here. To add your email address to your account, please email us or call us on our next business day: 800-421-7751 (Monday-Friday, 10:00 am - 4:00 pm ET).
If you are having any problems with the digital editions, please check here for some common issues:
I cannot log in
Possible Solutions: (click each line for details)
• Using the wrong login information
• The login screen keeps looping back instead of opening the issue
Blue Gold Report: how to use the game package
Please note that downloading our PDF content is restricted to users with a paid magazine subscription or membership to our ON3 website. The Blue Gold Report contains a 5-page PDF (portable document format) with everything you need for the upcoming game! Once...
iOS 17 App Update
The recent Apple update for iOS 17 created a conflict with the coding of our newsstand app for Blue & Gold Illustrated magazine. Based on a number of factors, we are discontinuing our support of this custom app, effective Dec. 1, 2023. All Apple App Store...
Logging In
The subscription account login is different than the digital edition login. (Click to read more)
How to print or download an issue
Find out how to download an issue as a PDF or print out the pages of the digital magazine.
Tips for using the digital reader
Get the most out of your digital experience with these helpful toolbar tips and keyboard shortcuts. Learn how to zoom, search and navigate through each issue!
Tablet Tips for the Digital Reader
Here are some tips for getting the most out of the mobile apps on tablets and phones.